Shipping Policy

Orders or portion of orders that are too large or heavy that cannot be sent by FedEx Ground or UPS Ground will be shipped by freight. These items will need to be sent to a commercially zoned business as determined by the freight delivery company. In the even you wish for the freight item to be delivered to a non-commercially zoned delivery address you will be responsible for fees and charges as charged by the carrier for a lift gate, forklift or additional people to maneuver the product/s. In some rare instances, there might not be enough room for a large truck to enter or turn around in your neighborhood which means getting the products to your "door" may require special handling. To request a freight delivery to a residence and to find out what the additional cost might be, please contact us. We will advise you of any additional shipping costs and get your consent in advance whenever possible.

We intend to ship all orders within 72 hours (except weekends and holidays) of receiving your order but this is not always possible for reasons including products availability and unanticipated problems.

compoolparts.com does not warrant or guarantee the delivery date or time as this is set in accordance with the schedules of the shipping companies used.

International shipping is available for a charge. Please contact us to have the international shipping rates quotes.